The Secret to Modern Economics: Linchpins, Trust Agents and Ninjas
Seth Godin calls them Linchpins. Chris Brogan and Julien Smith call them Trust Agents. Avinash Kaushki calls them Ninjas. Essentially, they're all talking about the same type of person. These are people that get things done. These are passionate people that care about the customer. They're willing to go beyond due diligence to measure, learn and improve. And in reality, Linchpins, Trust Agents and Ninjas are the secret new drivers of modern economic value.
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+Josh Braaten

